We collect personal data from loans applications, credit reports and other sources to evaluate creditworthiness and facilitate loans decisions. We process data to verify identities, assess credit risk, and detect fraud. By providing personal data, borrowers consent to processing, and sharing of their information with third-party partners, and credit bureaus.
We implement robust security measures to protect data including encryption, firewalls, and access control. Our systems are regularly tested and evaluated to ensure compliance with an industry standards and best practices. We also ensure that our third-party service providers and partners adhere to equivalent data security standards.
We retain personal data for the duration of the loan term and for an additional period as required by law or regulation. After retention period, personal data is securely disposed of through encrypted deletion or physical destruction. In an event of data disposal, we ensure that all copies of personal data, including backups and archives, are also securely deleted.
Borrowers have the right to access, correct, or delete their personal data upon request. They also have the right to object or restrict processing of their data, and to data portability. Requests can be made in writing to our dedicated data privacy team, who will respond within the reasonable timeframe. We may require verification of identity before data processing.